These days, some business travelers spend more time flying than they do driving. With the amount of time they spend in the air, business traveler’s decisions on which carrier to fly with is not made lightly. Certify’s quarterly SpendSmart Report analyzes Certify’s most recent business expense and vendor ratings data to help business travelers make educated decisions before booking. Reporting on categories such as airlines, lodging, food, and rental cars, Certify’s SpendSmart Report provides valuable insights to Certify clients and the corporate T&E industry at large.
The airline summary below is a snapshot of all of airfare expenses. This data indicates which airline is most frequently expensed, the average expense amount, and the average satisfaction rating based on a scale of 1 to 5. For Q2 of 2014, the following data was reported:
Most Expensed Airlines Delta – $419.56 United Airlines – $432.01 American Airlines – $376.60 Southwest Airlines – $314.78 US Airways – $300.80 Top Rated Airlines Southwest Airlines – 4.4 Alaska Airlines – 4.1 Delta – 4.0 American Airlines – 3.6 US Airways – 3.5
With Southwest’s motto being, “If it matters to you, it matters to us,” it’s no surprise they were SpendSmart Report’s top-rated airline with a 4.4 out of 5 rating, in addition to the fourth most expensed airline. Also appearing as a top airline in both categories was Delta as the number one most expensed airline, and the third highest rated overall, with a rating of 4.0 out of 5.
Certify has been tracking corporate travel and expense data since 2009 and uniquely offers integrated travel booking, travel and expense management, and reimbursement in one system. Certify makes expense reports easy by automating the creation of the expense report for the employee, providing an online review and approval process for managers, and streamlining the reconciliation and reimbursement process for accountants. Learn more about how Certify can make travel and expense management easy for your company.
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